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A real person reads every message. Tell us what you need and we'll reply within one working day.

How can we help?

Email hello@studycompass.com.au and tell us which of these it's about. A real person reads every message.

Lessons or signing in

Something not loading, a forgotten password, or a question that looks wrong.

Billing and subscriptions

Changing plan, a payment question or a refund request.

Privacy requests

See, download, correct or delete your family's information.

Ideas and feedback

Tell us what would help your child. We read every message.

Email us

When you'll hear back: within one working day, Monday to Friday, Melbourne time. If you're signed in, the feedback card in the grown-ups area sends us your message along with the page you're on, which helps us fix things faster.

Before you write

Many answers are already in questions and answers, including cancelling, adding a child and resetting a password.

Who we are

Study Compass
ABN 89 274 700 789
Melbourne, Victoria, Australia

Study Compass was started by a Melbourne parent who wanted calm, curriculum-based daily practice for their own child, and now helps families across Victoria, Queensland and South Australia.